Providing complex therapies to patients in the home setting is a long-term commitment for our CSI Pharmacy staff. Not only do we work hard to ensure all of our patients receive the highest level of care and comfort, but we also love getting to know our patients personally and sharing their sense of success when their condition improves. Here are some of the folks you may meet on your journey with us.
James L. Sheets is the CEO and founder of CSI Pharmacy. With over 15 years of experience working with Immune Globulin Therapy, he has a passion for developing clinical programs that add value to the homecare provided for infusion patients. His pharmacy experience spans over 20 years and includes practice in community, hospital, nuclear medicine, compounding, and home infusion settings.
James earned his Doctor of Pharmacy degree from the University of Arkansas for Medical Sciences, College of Pharmacy. He is an active member of NASP, NHIA, and IgNS. He contributes on the leadership committee for the Immune Globulin National Society and as a member of the Immunoglobulin Standards of Care. He serves as an advisory board member for Evolve Biologics, as well as the Myasthenia Gravis Hope Foundation.
James is passionate that all patient’s therapies should be individualized to meet their specific needs. He enjoys sharing knowledge and helping others through educational seminars at local and regional patient support groups. He frequently speaks to Myositis KIT and Myasthenia Gravis patient groups at various meetings across the nation. He feels that the people he meets within these groups are truly inspirational and they motivate him to grow and improve as a clinician.
I became a pharmacist because I thought it would be a fulfilling way to provide for my family in a trusted profession. After graduating from pharmacy school, I worked community and hospital pharmacy for 15 years, but I didn't feel I was able to connect with my patients like I wanted to. I was given the opportunity to move into the home infusion side of pharmacy and found I was able to spend more time with my patients; and get to see the bigger picture of the care and needs that were being met, or often ignored or denied. When we founded CSI Pharmacy, we did so with 5 patients that had been denied care by their previous home infusion agency because they were too difficult to care for; or didn't have the ability to afford their medications and supplies. Our team decided day one that we would make it our personal mission to find the patients who have fallen through the cracks of the medical system and find any way possible to provide the needed therapy for them. We chose autoimmune diseases as our primary focus of care and started working within these communities with physicians, nurses, and patients to provide the level of care required by these life changing diseases. I am honored to call CSI Pharmacy my home and honored to serve our patients in the best of times and the worst of times. I am truly happy when a patient tells us that their lives are getting easier or better because we have made a difference in their care. I am blessed to work with such a great team of like-minded people who have dedicated their lives to making a difference in a patient's care.
Randy joined CSI Pharmacy in 2021 and has over 20 years of experience in specialty and home infusion executive leadership and brings a wealth of knowledge in operations, acquisitions, industry relations, strategic thinking/planning, budgeting, P&L management, accounts payable/receivable, change management, integrations, scaling growth, people development, and cultural enhancement. He has previously worked for Optum Infusion Pharmacy, Diplomat Specialty Infusion Group, BioRx, and Walgreens-Optioncare. He is an active member of IgNS and NHIA and is passionate about providing outstanding customer service because the people we serve deserve it.
Randy earned his Bachelor of Science degree from the Ohio State University, College of Pharmacy. He lives with his family in Cincinnati, OH and commutes frequently to Texarkana, TX.
Jack started his career serving as a pharmacy technician in a large hospital system. He worked closely with the pharmacists and witnessed first-hand how they made a difference by reviewing medication profiles and solving problems for patients. This experience led him to pursue a career in pharmacy with a focus on clinical pharmacy and disease state management.
Jack joined CSI Pharmacy in 2014 as a clinical pharmacist specializing in emerging therapies for chronic rare diseases. He finds helping patients gain access to life changing therapies is incredibly rewarding. Jack graduated from University of Arkansas for Medical Sciences in 2013 with a Doctor of Pharmacy degree. He also obtained a board certification in pharmacotherapy from Board of Pharmacy Specialties.
Jay has over 20 years of diverse healthcare and pharmaceutical experience. He has held multiple leadership positions promoting a wide range of pharmaceutical products. Jay served the past 8 years as the National Sales Director at Mylan pharmaceuticals, a global leader in generic and branded products. Prior to that, Jay held leadership positions in spaces such as: dermatology, allergy, cardiology, infectious disease and primary care. He is known for building high performing, award winning teams and has significant experience in sales force build outs and successful product launches.
Jay holds an undergraduate degree in Marketing from Texas A&M University-Commerce and resides in Dallas, TX.
Roxanne began her career as a Neonatal Intensive Care nurse where she cared for premature infants. Upon becoming an infusion nurse, she started as the first full time Nurse with CSI Pharmacy and would soon become an Immune Globulin Certified Nurse. At CSI Pharmacy, she served as Regional Nurse Supervisor, Director of Nursing and now serves as Vice President of Nursing for the organization. As Vice President of Nursing, she ensures all CSI Pharmacy patients are provided excellent care while overseeing their Nurse managed care. Roxanne’s number one priority is ensuring each patient’s care is personalized to them.
Roxanne resides in Arkansas with her husband, son and two golden retrievers. She received her nursing degree from the University of Arkansas Little Rock.
Healthcare leadership has been a profound passion of Michelle’s since a very young age. It has always been Michelle’s desire to form and build long lasting relationships, instill essential knowledge and to impact and make a difference in the lives of others. In 2008, Michelle accepted her first position as a Human Resource Director in a healthcare facility. It was then that Michelle realized she could exhibit her integrity, wisdom, and skills to positively influence companies and employees by reinforcing, developing, and changing the culture to reflect the values of the business. Michelle holds an undergraduate degree in Applied Arts and Science and in 2015, Michelle obtained certification as a (PHR) Professional Human Resources Manager and joined the Society for Human Resource Management organization (SHRM), which allowed recognition as an expert and leader in the HR field.