Our Services

Our Insurance Services

Insurance & Reimbursement

Our experienced insurance specialists navigate the intricacies of healthcare coverage so you don’t have to.

We perform a complete benefit investigation to find out about medication coverage through your insurance plan and any copay or out-of-pocket costs that may be associated with your coverage.

Lee Ann Collins working at her desk providing Insurance Services
Brailey Nicholson working at her desk on a phone call.

Insurance & Reimbursement Services

If your insurance company requires “prior-authorization,” we initiate the process for you with your doctor. During these efforts, we make sure that the right documentation is submitted to the people who make decisions about drug coverage at your insurance company. This documentation must establish your need for this medication and show that you qualify according to the insurance company’s specific guidelines. This can help increase the chances that your insurance benefits will apply, thereby reducing the cost to you of your drugs.

Help With Financial Assistance

CSI Pharmacy has strong relationships with drug manufacturers, nonprofit organizations, government agencies and insurance companies nationwide. We can find out if you qualify for financial assistance programs from drug manufacturers and nonprofit organizations. If you do, we will help you fill out the application and take any other steps needed to enroll in these programs.

Concentrate on what matters most

Let CSI Pharmacy help you concentrate on the things that matter most to you by removing the burden of navigating the insurance process. We will help you understand your medication and ensure that the lifesaving therapies your doctor recommends are accessible and affordable. As members of our family, you and your loved ones will never feel overwhelmed by the insurance reimbursement process.

Vanessa Noble working at her desk providing intake services

Talk to a CSI Pharmacy Expert