Insurance & Financial Assistance Services

Navigating Insurance Coverage with Compassion and Clarity

At CSI Pharmacy, we know that accessing specialty medications and home infusion therapy such as immunoglobulin (Ig) therapy can be overwhelming, especially when it comes to understanding your insurance coverage and financial options. Our dedicated insurance team and patient support specialists are here to help guide you every step of the way.

Contact Our Team

Insurance Verifications Made Simple

As soon as we receive your referral from your doctor, our team begins a comprehensive benefit investigation to confirm your coverage and determine the best path forward for your therapy.

Our insurance verification process:

Confirm eligibility and coverage details with your insurance plan

Identify prior authorization requirements

Keep you informed throughout the insurance process

Prior Authorizations & Appeals

Many specialty therapies and home infusion treatments require prior authorization from your insurance company. If coverage is denied, we won’t stop there. We collaborate closely with your prescriber to minimize delays and advocate for timely access to your treatment. Our comprehensive support includes:

Preparing and submitting prior authorization requests

Collecting medical records and clinical justifications

Tracking and following up on decisions with your insurer

navigating the appeals process if authorization is denied

Co-pay and Financial Assistance Programs

We understand that even with insurance, out-of-pocket costs can be a significant concern. Our team works tirelessly to find programs and resources that can help reduce your financial burden. From gathering paperwork to submitting forms on your behalf, our team will walk with you through the entire process. Available resources for financial assistance may include:

Manufacturer Assistance Programs

Foundation Grants for Eligible Conditions

Nonprofit Patient Assistance Programs

Need-based Assistance for Underinsured or Uninsured patients

Payment Plans Tailored to Suit Your Situation

Explore Financial Resources

Insurance Coverage <br>for Infusion Therapy

Insurance Coverage
for Infusion Therapy

We’re in-network with most national, regional, and local insurance payers. To confirm if we accept your plan, contact our team today for personalized assistance.

Check Your Insurance Coverage

Start Your Home Infusion Journey

Our commitment doesn’t end once your therapy begins. We continue to monitor your insurance coverage and assistance options, assist with reauthorizations, and help you navigate any changes to your policy or benefits. Let CSI Pharmacy be your partner in care, supporting your treatment journey with the expertise and compassion you deserve.