Why Choose CSI for Your Patients’ Ig Therapy

Comprehensive Benefits & Insurance Coordination

Comprehensive Benefits & Insurance Coordination

Our experienced intake team is well-versed in Ig therapy coverage and benefits verification, streamlining the insurance process for both patients and providers

Copay and Financial Assistance Resources

Copay and Financial Assistance Resources

We recognize the financial challenges of Ig treatments and support patients by connecting them to copay assistance programs and financial resources, so care remains accessible and affordable.

Dedicated Patient Care Coordinator

Dedicated Patient Care Coordinator

Every CSI patient is assigned a dedicated patient care coordinator, their primary contact for support, shipment updates, and answers throughout their Ig treatment journey. 

IgNS Certified Nurses & Pharmacists

IgNS Certified Nurses & Pharmacists

Our infusion nurses and specialty infusion pharmacists undergo specialized training and credentialing to ensure they have possess the knowledge, skills, and clinical competence to manage and administer Ig therapy effectively.

24/7 Access to Clinical Support

24/7 Access to Clinical Support

We provide around-the-clock access to specialty infusion pharmacists and nurses for questions and expert clinical guidance any time.

Clinical Research & Quality Outcomes Program

Clinical Research & Quality Outcomes Program

We are committed to ensuring patients receive care to improve their quality of life by closely monitoring progress to ensure therapies are effective and aligned with treatment goals, providing the best possible outcomes.

Patient Advocacy Team

Patient Advocacy Team

Our Patient Advocacy team provides comprehensive support and education, empowering patients to navigate their Ig therapy journey with confidence and ease. 

Patient Satisfaction Results Speak for Themselves

Our patients are our priority, always!

The results of our Q1 2025 Patient Satisfaction Survey speak for themselves, underscoring our ongoing commitment to exceptional patient care and improved patient outcomes.

Data powered by third-party provider MMIT.

Net Promoter Score

Industry benchmark to measure patient loyalty and overall satisfaction
98
76
CSI Pharmacy
Specialty Pharmacy Industry Average
98%
of respondents stated that they are satisfied with the time it takes CSI Pharmacy to fill their prescription.
96%
of respondents stated that they would be very unhappy if they were forced to change from CSI to a different specialty pharmacy.
98%
of respondents stated that they are satisfied with the amount of time it takes to speak with a live person when they call CSI.

Learn more about our patient satisfaction

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Making Patient Referrals Easy for You

Comprehensive Care Coordination You Can Trust

01

Submit a referral via phone, fax or online enrollment form.

02

A patient care coordinator will contact the patient directly to process insurance verification.

03

A nurse coordinator will call the patient to schedule their infusion.

04

The patient care coordinator will arrange delivery of medication and supplies.

05

CSI will keep providers informed of patient progress and notify care teams of any changes.

Making Patient Referrals Easy for You

Refer Your Patients with Confidence

We’re dedicated to delivering personalized immune globulin therapy and clinically proven treatments, ensuring your patients receive the highest standard of care and support throughout their journey.