Accessibility

CSI Web Accessibility & Non-discrimination.

CSI Specialty Pharmacy strives for the content of our website to be accessible for all individuals, regardless of ability.

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Last Update: July 1, 2024

Accessibility Statement

To ensure the CSI Specialty Pharmacy website is accessible to all, we follow the Web Content Accessibility Guidelines (WCAG) 2.0,
which provide standards that are user-friendly and inclusive for individuals with disabilities.

WCAG 2.0 includes three levels of accessibility: A, AA, and AAA.
The CSI Specialty Pharmacy website complies with Level AA standards.

We believe accessibility is essential and continue to monitor our website to maintain these standards.
If you encounter problems, please contact us:

Non-discrimination Statement

CSI Pharmacy complies with applicable Federal civil rights laws and does not discriminate based on race, color, national origin,
age, disability, or sex. We do not exclude or treat people differently for these reasons.

We provide free aids and services to people with disabilities, including:

  • Qualified sign language interpreters
  • Written information in alternative formats (large print, audio, accessible electronic, etc.)

We also provide free language services to people whose primary language is not English, including:

  • Qualified interpreters
  • Information written in other languages

If you need these services, contact Tiffany Jones.

If you believe CSI Pharmacy has failed to provide these services or has discriminated in another way,
you may file a grievance with Tiffany Jones by mail, fax, email, or in person. Assistance is available if needed.

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

U.S. Department of Health and Human Services
200 Independence Avenue, SW, Room 509F, HHH Building
Washington, D.C. 20201
Phone: (800) 368-1019
TDD: (800) 537-7697
File a complaint online
Complaint forms

Language Assistance

Free language assistance is available. Call 1-888-808-9008 (TTY: 711).

  • Español: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.
  • 繁體中文: 如果您使用繁體中文，您可以免費獲得語言援助服務。
  • Tiếng Việt: Nếu bạn nói Tiếng Việt, có hỗ trợ ngôn ngữ miễn phí.
  • 한국어: 한국어를 사용하시는 경우, 무료 언어 지원 서비스를 이용하실 수 있습니다.
  • Tagalog: Kung nagsasalita ka ng Tagalog, may libreng tulong sa wika.
  • Русский: Если вы говорите по-русски, доступны бесплатные услуги перевода.
  • العربية: إذا كنت تتحدث العربية، تتوفر خدمات مساعدة لغوية مجانية.
  • Kreyòl Ayisyen: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang gratis.
  • Français: Si vous parlez français, une aide linguistique gratuite est disponible.
  • Polski: Jeżeli mówisz po polsku, masz prawo do bezpłatnej pomocy językowej.
  • Português: Se fala português, serviços linguísticos gratuitos estão disponíveis.
  • Italiano: Se parli italiano, sono disponibili servizi di assistenza linguistica gratuiti.
  • Deutsch: Wenn Sie Deutsch sprechen, erhalten Sie kostenlose Sprachhilfsdienste.
  • 日本語: 日本語を話される場合、無料の言語支援をご利用いただけます。
  • فارسی: اگر به زبان فارسی صحبت می‌کنید، خدمات زبانی رایگان در دسترس شماست.